Like a lot of corporate buzz words these days "solution" can mean a lot of things. To us, a solution is the way we deliver an actionable answer to fill a defined customer WEBINT-related need throughout a contract period.
We only deliver a few kinds of closly related things, because we stick with what we are very, very good at, and we strive continuously to improve and to master our specific domain of expertise. We see ourselves as covering in the best possible way the WEBINT dimension to mission-critical government or corporate efforts. The combination of our methods, tech, and personnel is tailored to that end.
The vast majority of our customers come to us because of a clear and present intelligence gap in their operation. We work with them towards defining a set of collection requirements over a specified contract period or on an ongoing basis. Based on those requirements we produce deliverables in the form of electronic documents or paper documents that concisely detail the results of our collection efforts, essentially a mix of text and a lot of visual media (images, video, video stills, document downloads, screenshots, charts, graphs, etc.). In short, to most customers a Terrogence solution comes in the form of an actionable report or series of reports.
Other customers are looking to develop WEBINT capabilities in-house similar to ours, from both a technological and methodological standpoint. To these customers a solution mght include some combination of hardware, software, training and support.
It is worth noting that although Terrogence operations are carried out on our proprietary HIWIRE system, our WEBINT training courses and workshops are about WEBINT fundamentals and methods that don't require any special technology except a browser, a word processor and some generic PC tools.
So our solutions are essentially three:
The three are synergetic in a big way, and allow us to produce amazingly accurate intelligence on a wide array of subject matter, in several languages for many different kinds of customer. In other words, we are able to maintain a very broad array of capabilities in house precisely because our solutions are so focused and synergetic.